Welcome to HThoses frequently asked questions!
If you are unsure how to order a new hose assembly through our online store please click here to access the custom hose assembly guide
General questions
If all the parts are in stock order will generally ship out the same day if ordered before 1:00pm EST
To properly order a custom hose assembly please read the custom hose assembly guide
To order a hose assembly with two fittings in either style we like to use the clock method. To do this hold the hose up like you are looking through a telescope. Then face the fitting closest to you in the 12 O’clock direction. Then find out where the nearest hour mark would be in relation to the direction of the further fitting. The fitting closest to you would be the left fitting in the shop. Once you fin this out just write 12-(further fitting direction) Click here to learn more.
If you have ordered the wrong part please give us a call and we will be glad to help you exchange it for the correct part or return it.
Yes, we have access to many different products that are not listed on our website. Please contact us so we can get you pricing and availability for your parts.
If you have a part that needs to be repaired or replace there are a few way you can get it to us. If you are in the local charleston area stop by our west ashely location and we can get to work. Out of town? Not a problem contact us before hand and we will arrange shipping.
Other questions
For the rest of 2020 we are offering free shipping on all orders just use coupon code: ZNTCHY4F
If the product purchased is eligible for a manufacturer warranty than a return label will be sent upon approval.
To learn more about how our part’s break down please read the Custom Hose Assembly Guide
To figure out the style adapter you need visit our fitting chart page. It shows the part numbers per fitting styles and labels the dash size in relation to the specific part #.